Our code of ethics

Code of ethics of our detective agency in Mumbai

Every investigation Metro India Detective takes on, from a pre-matrimonial check in Thane to a fraud case in Lower Parel, follows the same fourteen principles. They are how we keep clients' secrets, stay within Indian law and give you facts you can rely on. Drag the cards or use the arrows to read them.

  • To act with honesty, sincerity, integrity and good conscience in every dealing with our clients.
  • To keep every client's information confidential, always, unless the client's interest is contrary to criminal law.
  • To carry out every investigation within the bounds of Indian law, morality and professional ethics.
  • Never to tap phones, intercept messages or hack accounts. These methods are illegal in India, and we do not use them.
  • To protect every detail of our clients' affairs from enquiries by third parties, including the media in high-profile matters.
  • To co-operate with the police and government agencies in matters within their jurisdiction.
  • To advise our clients against any illegal or unethical course of action.
  • To explain all fees and charges clearly before work begins, and to give a factual written report.
  • To uphold our professional reputation and that of our fellow investigators.
  • To make sure every member of our team, in Mumbai and at our centres across India, follows this code.
  • To give every case our full effort, whatever its size.
  • To work only with trained, experienced investigators.
  • Never to compromise on integrity, whatever the pressure.
  • To bring our corporate experience to fraud, due diligence and employee verification cases.
Mumbai · Navi Mumbai · Thane

What our code means for your case

Talk to us in confidence Head office: 1302, Level 13, Platinum Techno Park, Sector 30A, Vashi, Navi Mumbai 400705
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